Industrial door
Machinery and Equipment

Industrial door

For industrial door maintenance, the door control and drive of connected doors deliver usage cycles, error codes and operating parameters to a service platform. Manufacturers analyse faults remotely, plan service calls and only send technicians when on-site work is unavoidable.

Industrial door at a glance

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Users in these projects

  • Jansen Tore
  • Novoferm

Verified projects featuring Industrial door

Industrial door maintenance with IoT: diagnose faults remotely

At Novoferm, a Bluetooth mesh network links the door controls with one another. A central gateway is connected directly to the drives and controls and sends the data to the cloud via MQTT. In Novo ServiceHub Live, a digital twin combines master, operating and configuration data, and current profiles give early warning of wear on ball bearings or belts. Jansen Tore connects its door controls via grandcentrix’s Modbus Cloud Connect module, which transmits via NB-IoT and LTE-M. This allows opening and closing times to be checked and adjusted and fault states to be read out remotely.

The examples come from logistics, construction and mechanical engineering. Novoferm, a manufacturer of automated door and loading ramp solutions for logistics, worked with Smartsquare to build a service platform for all installed door and dock systems. Customers benefit from shorter repair times, and technicians document their maintenance steps via an app. Jansen Tore looks after fire and security doors at customers with time-critical processes and quickly detects manual tampering with drives, which avoids recourse claims. Episodes #158 and #124 cover the solutions of Novoferm with Smartsquare and of Jansen Tore with grandcentrix.

Podcast episodes featuring Industrial door

Industrial door maintenance: frequently asked questions

How does IoT support the service of industrial fire doors?

Industrial fire doors can be monitored continuously and serviced remotely via a connected door control. Jansen Tore connects the controls of its fire and security doors using grandcentrix’s Modbus Cloud Connect. This lets the company check operating parameters such as opening and closing times, read fault states remotely and agree on measures directly with the customer. Old and remote doors can also be connected this way.

How does IoT change industrial door service?

With IoT, industrial door service teams resolve many faults remotely and only go on site when intervention is unavoidable. At Jansen Tore, fault states are read out remotely and measures are taken directly with the customer. At Novoferm, technicians analyse faults remotely in Novo ServiceHub Live and give customers quick recommendations for action. The NovoAssist app helps identify the right spare parts on site.

Can dock doors and doors be maintained on one platform?

Yes, door and dock systems, including dock doors, can be managed on a shared service platform. Novoferm, a manufacturer of automated door and ramp solutions for logistics, combines master data, operating data and configurations of all door and dock systems in Novo ServiceHub Live. The platform holds a complete maintenance history including inspection records. An API connects ERP or field service solutions so that maintenance orders can be created automatically in future.

How does IoT document door maintenance and inspections such as fire door inspection?

A service platform documents every maintenance task and inspection digitally and keeps it available at all times. In Novoferm’s Novo ServiceHub Live, the complete maintenance history, inspection records and configuration changes are transparently available. For installation and on-site service, a mobile app logs all maintenance steps and transfers them to the cloud. This also makes it easier to track the service history with distributors and external service providers.

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